Thursday, August 14, 2014

Core Education: Deploying and Managing iPads

13 August 2014

Key Learnings
• Apple Configurator - free app, runs on a Mac with OS10. To update iPads you need to plug them into the central Mac.
• Enrol iPads to MDM to update iPads over wifi.
• Meraki is a commonly used free MDM.
• MDM can remotely control AirPlay Mirroring.
• When you buy licences you have a choice - codes (like the back of an iTunes cards) or licences (a token you can use in the MDM). If code is issued to a user they keep it and it can't be reused. If a licence is given to a user this can be revoked. Supervised iPads using an MDM can use codes and revoke them but licences are preferable.
• Dishracks are great for storing iPads!

Presenter: Joseph Cox, Apple engineer, cox@apple.com

Host: Core Education: http://www.core-ed.org/

Shared notes: http://bit.ly/JCoxApple

My notes:
Summary of topics
• The big picture:
• Deployment of iPads
• Mobile device management (MDM - Software to manage mobile devices
• Apple IDs
• APP and Volume Purchase Programme (VPP)

The Big Picture
• More people access the Internet with their mobile phone than their laptop. This is changing the way people interact and learn.
• People in third world countries without electricity and running water have phones used to trade crops, to bank via SMS.
• 800 million iOS devices sold worldwide - 500 million iPhones, 200 million iPads.
• iPads were only released 4 years ago but are now almost mainstream (pilots, mining, health ... )
• iPads took off in the health sector when the iPad mini was released as it fits in lab coat pocket!
• iOS8 to be released shortly.
• iPads are relatively new. They run in a similar way to an iPhone but function differently to a laptop.
• iPads were designed to be a personal device not a shared one.

Why should we aim for 1-to-1 devices?
• Kids have better outcomes
• Less work for IT  - control and monitoring parameters
• Key things to think about:
- Infrastructure e.g. wifi (plan for more than you think, then double it!), proxy, PD
- Caching server - saves bandwidth costs. First child downloads it, subsequent students gets a copy of the first download
- Self-service vs. Directed
- Unmanaged vs. Managed

Supervised mode
• Apple Configurator - free app, runs on a Mac with OS10. To update iPads you need to plug them into the central Mac.
• Enrol iPads to MDM to update iPads over wifi
• Apple Configurator and MDM are two different tools
• Dishracks are great for storing iPads!
• You can do this without setting up multiple AppleIDs

Device Setup
• Setup Assistant
• iCloud (probably not on shared iPads)
• Activation Lock (Find my iPad using GPS chip)
• MDM query and command to enable

MDM
• Mobile device management
• 40-50 vendors, a hugely growing industry
• Meraki is a commonly used MDM https://meraki.cisco.com
• You can configure Settings (accounts, policies eg passcodes, restrictions, iCloud), query (version, updates, roaming status) deploy and manage apps, wipe data
• Profile Manager is NOT a full MDM. It is suitable as a small to medium-scale MDM solution.

AirPlay Mirroring
• Approximately $100.
• MDM can remotely control AirPlay Mirroring.
• Prompt user to share screen via Apple TV.
• Provide destination and password.

Apple IDs
• Go to https://appleid.apple.com/ for more information.
• An AppleID is designed to be a person NOT a device.
• Students need to be aged 13+ because you are agreeing to an online contract.
• Get the parents in EARLY and involve them in the process.
• Advocate: We want to change the kid's lives. We want to set them up for the future. FAQs. An expert to talk about Cyber Safety. Have students present their work in their own words.

Apps and Volume Purchase Programme (VPP)
• iLife and iWork apps free for iPads purchased after October 2013.
• For shared iPads, claim VPP codes to receive these apps.
• Device Enrolment Programme and Apple ID for students are available in the US and are coming to NZ soon. AppleID for students programme will help you legally enrol students >13.
• What can you buy on VPP? iPhone, iPad and Mac apps. Books.
- Special pricing on apps for education.
- 50% discount for 20 or more copies.
- Developers can opt in.
• If an app is not in the VPP, contact the developer directly. On the app page there is usually an email contact.
• When you buy licences you have a choice - codes (like the back of an iTunes cards) or licences (a token you can use in the MDM). If code is issued to a user they keep it and it can't be reused. If a licence is given to a user this can be revoked. Supervised iPads using an MDM can use codes and revoke them but licences are preferable.
• Codes - assign apps and books. Email or MDM
• Licences - Managed distribution with MDM. Retain full ownership of apps, Revoke and reassign apps.
• You can convert codes to licences by putting in a request to VPP.
• Pay for licenses by credit card or VPP credit paid for by purchase orders.
• The VPP can hand out the codes/licences.
• Read the iOS6 Education Deployment Guide. It is still relevant.  http://images.apple.com/nz/education/docs/ios_6_education_deployment_guide.pdf

Roles
• Program agent - allow 1-2 weeks to set up. The app stores is a multi-billion dollar industry. The VPP is a big discount. It is only done for education and needs to be set up accordingly. Enrols organisation in to the program ad manages Program Admins
• Program admin - Purchases apps in volume on behalf of the organisation
• End users - Downloads and uses the purchased content

My questions
What is a proxy?
What is a cache?

These are the same thing. Once you have downloaded a page, a server stores it. Subsequent downloads access this page rather than downloading it over and over. It saves band width. This does not apply to pages that regularly update e.g. Stuff.

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